About Us

At Regional Hearing and Balance, we provide a variety of hearing health care services for both adults and children. From comprehensive hearing evaluations to custom hearing loss protection, we do it all. Our mission is to improve quality of life through better hearing, making sure you don’t miss out on life’s important moments.

We diagnose and treat all types of hearing loss, and our audiologists work with all types of hearing aids.

Services offered: 

  • Complete hearing evaluations* 
  • Diagnostic testing 
  • Hearing aid consultations, fittings, adjustments and repairs 
  • Custom ear impressions for noise protection, swimmers’ and musicians’ molds 
  • Wax removal 
  • Accepting patients of all ages from pediatric to adult 
  • Diagnosis and treatment of hearing disorders, including dizziness, balance, tinnitus, noise-induced hearing loss, Meniere’s disease, hearing loss in children, and auditory processing disorder 
  • Bilingual services for our Spanish community 

Contact us today to schedule an appointment with one of certified hearing care professionals.

Our Professionals

Jim Lamb (Afton & Idaho Falls Offices)

Dr. Jim Lamb grew up in Star Valley, Wyoming, where he enjoyed many outdoor activities. Dr. Lamb received both his bachelor’s and master’s degrees from the University of Wyoming in Communication Disorders, with an emphasis in Audiology. Later, he earned his Doctor of Audiology degree from A.T. Still University.

Dr. Lamb is one of two medical professionals in the Idaho Falls area who have been trained in and regularly perform balance evaluations of the vestibular system using videonystagmography (VNG) testing. This advanced testing system manufactured by balanceback™ uses infrared cameras inside goggles to record eye movement associated with dizziness. By using our advanced equipment systems and his expertise, Dr. Lamb works with your physician and therapist to identify which balance systems are working correctly, discover the cause of your dizziness, and develop a treatment plan to help you take back control of your balance.

In addition to balance testing, he specializes in comprehensive audiological diagnostics and the treatment of hearing disorders using the latest hearing instrument technology.

Zackary Hale (Afton & Idaho Falls Offices)

Dr. Zackary Hale obtained his bachelor’s degree in Communicative Disorders and Deaf Education and his master’s degree in Audiology from Utah State University. He went on to earn his Doctor of Audiology degree from Salus University. Dr. Hale is an officer in the U.S. Army Reserve, where he serves as an audiologist in a Medical Support Unit. Dr. Hale has been working at Regional Hearing and Balance Center since 2002, and is fluent in Spanish. Dr. Hale specializes in providing a wide array of audiological services, including comprehensive hearing evaluations, specialized audiological diagnostic testing, industrial audiology services, videonystagmography balance evaluations and pediatric hearing testing. Dr. Hale is an expert in the programming, fitting and maintenance of digital hearing devices to meet the hearing needs of the patients he serves.

Dr. Hale is a Fellow of the American Academy of Audiology, has earned a Certificate of Clinical Competence from the American Speech-Language-Hearing Association, and is a member of the Military Audiology Association. He maintains audiology licensure in the states of Idaho and Wyoming.  

Craig Allred (Idaho Falls & Blackfoot Offices)
Au.D., CCC-A

Dr. Craig Allred was raised in Riverton, Utah. He studied Communication Disorders at Brigham Young University and received his Doctor of Audiology degree from Idaho State University. Having grown up using hearing aids himself, he finds enjoyment in bringing the world of sound to both pediatric and adult patients.

Dr. Allred loves spending time in the mountains camping and hiking with his beautiful wife and three children.

Brent Clayson (Rexburg & Idaho Falls Offices)
Au.D, Doctor of Audiology

Dr. Brent Clayson obtained his master’s degree in Audiology from Idaho State University. He then received his Doctor of Audiology degree from Salus University in Pennsylvania. Following graduation with his master’s degree, Dr. Clayson moved with his young family to British Columbia, Canada, to work in a private audiology practice. He was the sole audiologist in his office and performed diagnostic and hearing aid evaluations on patients of all ages. While in British Columbia, Dr. Clayson became involved in the provincial Speech and Hearing association, serving as Director of Adult Audiology, Vice President and President of the BC Association of Speech-Language Pathologists and Audiologists. He then went on to work in a local hospital as a diagnostic audiologist, caring for pediatric patients from birth to eighteen years old. While there, he supervised the hearing aid fittings of newborn and young children.

In 2017, Dr. Clayson moved back home to Idaho to be closer to family and join Regional Hearing and Balance Center as a pediatric audiologist. He became the Early Hearing Detection and Intervention audiologist in the Idaho Falls and Rexburg offices, testing infants referred by the hospital screening program. He now treats both adult and pediatric patients, performing diagnostic and hearing aid evaluations and fittings, as well as auditory processing evaluations.

Dr. Clayson grew up in southeast Idaho on a potato farm in Firth. He loves the local community and is happy to be back and providing hearing healthcare services to his neighbors.

Travis Rigby (Rexburg Office)
Au.D., CCC-A, FAAA, Doctor of Audiology

Dr. Travis Rigby grew up in the Teton Valley in Idaho and Wyoming. He received his master’s degree from Utah State University, then went on to earn his Doctor of Audiology degree from Salus University. He is a fellow of the American Academy of Audiology and a member of the American Speech-Language-Hearing Association.

Dr. Rigby has been practicing audiology for almost 20 years at Regional Hearing and Balance Center. He is committed to helping his patients obtain the best hearing possible in every environment. Dr. Rigby is trained and experienced in testing and treating hearing loss in people of all ages – from the newborn to those approaching the century mark! He is also credentialed with the Department of Veterans Affairs and enjoys working and associating with our veterans.

Dr. Rigby loves living in Idaho and enjoys hunting, fishing, working with his animals and, of course, spending time with his wife and their two children, who frequently join him in his outdoor activities.

© 2023 Regional Hearing and Balance. All right reserved. | Privacy Policy

The purpose of this hearing assessment and/or demonstration is for hearing wellness and to determine if the consumer may benefit from using hearing aids, which may include selling and fitting hearing aids. Products demonstrated may differ from products sold. Assessment conclusion is not a medical diagnosis and further testing may be required to diagnose hearing loss. The use of any hearing aid may not fully restore normal hearing and does not prevent future hearing loss. Hearing instruments may not meet the needs of all hearing-impaired individuals.